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Displaying items by tag: disabled

Friday, 24 June 2022 12:05

Pizza Rebellion rebels against users

Pizza machines in various locations across sussex where you can tap into a screen your order and a few minutes later its delivered, a fast food vending machine.

These are obviously popular with the numerous cheese loving junkies but as they are built inside a shipping container cause some issues with the less mobile snackers around. eg wheelchair users

When we raised concerns with the owner on twitter, they responded with the following polite

Published in Rants
Thursday, 27 January 2022 20:19

Talking bus stops in Chichester are a fail

Talking bus stops are one of those things you never know about unless someone with a small key fob sets them off.
Much like the bolts under a crossing control box, they can be useful to many, but the chichester ones are a joke.  They sound like Max Headroom, where they work.

Bus stops so far found
Westgate, Cathedral Old Post Office , Cathedral 700, Hornet, Market Avenue 51/56.

Here are some of the clips from these stops.

Published in Rants
Tagged under
Wednesday, 15 September 2021 16:18

subway (not) accessible toilet. Update 18-9-21

Recently i visited subway in Ryde on the Isle of Wight, their accessible tolet was anything but accessible. I complained to Subway UK who told me to contact the franchise owner. Here is the chat.

Dear ,

I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience.  

I appreciate your feedback and the time you took to share your point of view.  I apologize your last visit did not meet your expectation.  We would like all customers to be able to enter the restaurant, be served the food they have ordered and have a positive experience during every part of their visit. I have shared your feedback to improve our customer service.  

Thank you for being a loyal Subway® guest and we look forward to serving you again in the future.

and here is my  response.

Published in Rants
Tuesday, 14 April 2020 14:13

Its safe as no accidents have happened...yet

You know I love the FOI right? well I also love safe bus stops. Here I asked why a couple of them were "dangerous or difficult".
The sections are taken from their own SOP manual which for the last few years has been marked as draft even though its a working document.

Hello.
This is a formal request for a safety audit on the following bus stops.
Please find the reasons I feel that the following stops are unsafe and
require a full assessment. Any section numbers relate to the publicly available SOP

Published in General Chitchat
Tagged under
Wednesday, 06 November 2019 11:14

maybe we care a little bit, but not much

For those following my mini drama series on Network Rail may like to know the latest follow up.
After their last email i responded:


Response By CSS Web  (02/11/2019 12.19 AM)
QuestionReference # xxxxxxx your answer is pure drivel and irrelevant to the question.

Just about summed it up. At this weekends closure I took a picture of the station crossing, nearest the care homes etc to demonstrate what people were faced with. 

Published in Rants
Tagged under
Friday, 01 November 2019 23:55

Still couldnt care less!

Recently you may have read my article on how Network Rail couldnt care less.

After nearly a week with the "ticket" reopened i have had a response

 

   
 

Subject

How is Network Rail maintaining Access For All during the closure of both level crossing in Chichester?
Response By E-mail (John Eccles) (01/11/2019 02.36 PM)

 
I am writing in response to your question about Access for All, and the closure of both level crossings in Chichester. During the essential maintenance works whilst the crossings are closed we apologise for the disruption caused by lack of access.
 
Access for All is a government-funded initiative to make more stations in the network accessible to all, as at present too many stations have stairs and no lifts which mean that those stations are inaccessible for wheelchair users. Every few years the department for transport specifies a number of stations
for funding to make them fully accessible.
 
More information about the current Access for All schemes in Kent and Sussex in shown here:
 
 
I hope this information is helpful and if you have further queries please call our 24 hour helpline on 03457 114141.
 
Kind Regards
 
John Eccles
Community Relations Executive
 
  

 
 
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Published in Rants
Tagged under
Wednesday, 30 October 2019 17:59

Couldn't Care less?

Network Rail  is undergoing major refreshing of track and signals in the Barnham to Havant area https://www.networkrail.co.uk/running-the-railway/our-routes/sussex/upgrading-the-brighton-main-line/barnham-to-havant-improvement-works/ . Part of this work involves the closure of 2 major level crossing (Stockbridge Road and Basin Road) at the same time to both traffic and pedestrians. The only way to cross the line is to use the footbridge.
So therefore I realised that any Motability scooter, wheelchair or any other person unable to cross the footbridge would need an alternative route.
So i asked Network Rail

"
@networkrailwith the closure of both level crossings at #chichesterthis and next weekends to both vehicles and pedestrians, and with only the footbridge open,  how are you maintaining #accessforall#,#Disability  #wheelchairs"

Published in Rants
Tagged under