Wednesday, 01 June 2016 22:30

sia failings

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after35 minutes on friday in the musical roundabout, I Spoke to SIA after 28 minutes on hold, who despite saying they couldn't speak to me as I personally didn't do the online application, admitted that the letter they should have sent me on the 17th May wasn't actually sent.


They additionally said that the paper counterparts detailed in section A is a mistake and should be the full original card licence not the paper counterparts or a copy of the licence and it should have been updated on the website. 

They are sorry "but the application will need to be completed again" and I was "hoping against hope" that my application would be turned around in the time required from when they received it.

I am gutted and annoyed at the SIA attitude .
Two people from my team had cards arrive 3 days after the event,

 

Read 594 times Last modified on Saturday, 25 June 2016 21:39

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