Saturday, 25 July 2015 22:59

Chichester Library - fail

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As you can see the library is a lovely modern building with spacious areas and loads of light. BUT

 

When you try and use their computers for internet access (15 mins for 75p) you find that the faciliiies are clearly lacking.


Take workstation 7 for instance.
Internet Explorer kept saying to update and offered an alternative browser choice.
When i tried to access gmail, it said the brower was out of date for gmail! then when i tried to log into drive, it refused to do anything beyond continually reload.

Total waste of time.

chichester librarySo i complained saying i thought it attrocious that a modern library in a student city uses such out of date software. Their response. "we are aware but its not our fault". unbelievable.

Next came the obligatory asking for a feedback (complaint) form. It took 5 members of staff 11 minutes to find one.

I assume they dont get many complaints

Read 1600 times Last modified on Sunday, 22 November 2015 19:33

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