Tuesday, 24 November 2015 18:30

argos helpers = not

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after the purchase of a new tablet for DD. and finding the tablet didnt quite match the descrition, the helpline debate started. date markers from 24 november

 

4:02pm · 15 Oct 2015 · Twitter for Android4:02pm · 15 Oct 2015 · Twitter for Android
@mandville
@ArgosHelpers  444/9014 says it takes a SIM card. Where ? Can't find slot pic.twitter.com/1gOglo6r3n

Argos Helpers @ArgosHelpers
@mandville Hi, I'll pass this over to be looked at and let you know when I get a response. Kayleigh

38d

 

mandville @mandville
@ArgosHelpers any update?

32d

mandville @mandville
@ArgosHelpers waiting an update !! Else it's a trade descriptions act issue

32d

Argos Helpers @ArgosHelpers
@mandville I've just chased this up, sorry for the delay. Kayleigh

28d

mandville @mandville
@ArgosHelpers you are now beyond a joke. It's simple . I will now be reporting your false advertising and misleading description. 1/2

28d

mandville @mandville
@ArgosHelpers 2/2 the product will be rejected at midnight tonight and available on payment of tbd compensation at your expenses.

27d

Argos Helpers @ArgosHelpers
@mandville I have chased this again, we're awaiting response. Sorry for the delay. Kayleigh

20d

mandville @mandville
@ArgosHelpers "its been ten days now. not a sight or sound from anyone " (mutiny on the bounty )

17d

mandville @mandville
@ArgosHelpers as you have now exceeded available collection period . You must provide a full refund/compensation trading standards infmd

13d

Argos Helpers @ArgosHelpers
@mandville Hi, you are only entitled to a refund once collection as been made, therefore if you have a home delivery number...

13d

Argos Helpers @ArgosHelpers
@mandville ... please DM this to me and I can take a look ~ Wendy
 
mandville @mandville 11- nov
Wendy. DM what ? This is ridiculous


13d

mandville @mandville
@ArgosHelpers Wendy. DM what ? This is ridiculous

13d

mandville @mandville
@ArgosHelpers a what ??? I have a trading standards case number

12d

mandville @mandville
@ArgosHelpers waiting for your call back. And waiting .. And waiting

10d

mandville @mandville
@ArgosHelpers happy anniversary , only 5 days to return my call now

9d

Argos Helpers @ArgosHelpers
@mandville Hi, please DM your order number. Thanks - Ammara

mandville @mandville 15 nov
Amara what order number ???:


9d

mandville @mandville
@ArgosHelpers I responded. Again. You haven't . Again

7d

mandville @mandville
@ArgosHelpers I dm you and you still don't respond...

3d

mandville @mandville
@ArgosHelpers waited too long for response i Want to make formal complaint now  . tell me process


Argos Helpers @ArgosHelpers Wednesday, 1:22pm 18th
Hi Ben, I am sorry for the confusion and the delayed response. From your previous messages I can see you are looking for a refund. Can you confirm this? Ammara

mandville @mandville
I am looking for my original query to be answered and the mistake rectified
mandville @mandville
And for your admission of a shambles
Where on earth did you get the and Ben from !?!!

Argos Helpers @ArgosHelpers
I am really sorry for the mistake. Ammara

mandville @mandville
So what's going on now? What mistake are to apologise for ?
mandville @mandville
Are you going to answer

friday 20th
Argos Helpers @ArgosHelpers
Hi, sorry about the delay in our reply, I can confirm that the manufacturer lists the item as having a SIM card slot, I would recommend referring to the instruction manual for the slot's location on the item. Dom


despite more and more "argos are correct tweets, here is more evidence

http://gadgets.ndtv.com/lenovo-tab-2-a7-20-3036
3G     No
4G/ LTE     No
Voice Calling     No

https://support.lenovo.com/gb/en/docs/UM101255

The SIM mobile function ONLY applies to the version 30 not the version sold by argos

 


Read 1646 times Last modified on Thursday, 14 April 2016 23:09

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